In 2003 RoofOptions had the need to find and hire some of the leading roof specifiers and buyers in the industry. Specifying the right solution for claimants in the PFRI lawsuit was crucial, but buying the project at the best possible dollar was equally as important. By bringing on industry leaders in procurement, and utilizing the RoofOptions Absolute Online Bid Platform System, we learned how to obtain 5-10 apples-to-apples bids in a 7–10 day period of time. We also quickly realized that by providing all the information contractors need to submit a bid on a project (including videos, photos, cad drawings, and a scope of work) bidders gained such a savings of time and money that buyers were able to recognize this value. Managing projects is not easy, and when it came to the tough challenges with the PFRI lawsuit, it magnified the difficulty. RoofOptions focused on finding the best customer service orientated project managers in the industry. Through our project management options we are able to provide buyers with complete relief of all the “ins and outs” of implementing a re-roof project. More importantly, we are able to help overcome the challenges that can disrupt a business’s day-to-day operations. Each day’s work is documented by our onsite CSR and is sent directly to your roof management system in real-time. In 2010 RoofOptions began focusing not only on the technology of managing roofs, but also the expertise of servicing and managing roof projects. RoofOptions began a rigorous search for some the industry’s best. Over the first 12 month period we hand picked the best of the best service providers in a few key regions across the U.S. We brought them up to speed with our technology and implemented our “Fanatical Customer Service” standard. When you experience a repair/leak service directly from a RoofOptions technician, you will truly understand what sets our service providers apart from the others.